Legal
Terms of Service
Serenity Therapeutic Massage Spa, LLC · Effective Date: 09/29/2026
SMS Messaging Terms & Compliance
Program Description:
This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Serenity Therapeutic Massage Spa, LLC through our website at https://serenitytherapeuticspa.com/, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
Cancellation Instructions:
You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
Support Information:
If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to serenitynms87@yahoo.com or call 334-622-3584 during business hours.
Carrier Liability:
Carriers are not liable for delayed or undelivered messages.
Message & Data Rates:
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.
Supported Carriers:
Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
Age Restriction:
You must be 18 years or older to participate in our SMS program.
Privacy Policy:
For privacy-related inquiries, please refer to our Privacy Policy at https://serenitytherapeuticspa.com/privacy-policy.
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.
General Terms
This website (the "Site") is owned and operated by Serenity Therapeutic Massage Spa, LLC ("COMPANY," "we," "us," or "our"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site.
Accessing the Site in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.
We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time. Any such changes will be effective immediately upon posting. Your continued use of the Site following the posting of changes constitutes acceptance of those changes.
Intellectual Property Rights
Our Limited License to You
This Site and all materials available on the Site are the property of COMPANY and/or its affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal, non-commercial use.
You may not use the Site or its materials in a manner that infringes our rights or that has not been authorized by us. Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works from, exploit, or distribute any material from the Site.
You may download or print one copy of individual pages for your personal, non-commercial use, provided all copyright and proprietary notices remain intact.
Your License to Us
By submitting or posting any content to us via the Site or other digital channels, you represent that you own the content or have appropriate permissions. You grant COMPANY a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, distribute, transmit, display, and create derivative works from such content.
Cookies
We use cookies to enhance user experience and enable functionality of certain areas of the Site. By using the Site, you consent to the use of cookies in accordance with our Privacy Policy. Some affiliate or advertising partners may also use cookies.
Hyperlinking to Our Content
Certain organizations, including government agencies, search engines, and news organizations, may link to our Site without prior approval, provided the link is not misleading and does not imply endorsement.
We reserve the right to request removal of any link to our Site at any time. Approved organizations may link using our business name, URL, or other contextually appropriate descriptions. Use of logos or artwork requires express written permission.
Iframes
Without prior written approval, you may not create frames around our web pages or use techniques that alter the visual presentation of the Site.
Disclaimers & Limitation of Liability
The Site and all information, products, and services provided through it are offered "as is" and without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.
We are not liable for any loss or damage arising from your use of the Site, including but not limited to indirect, incidental, or consequential damages.
You agree to indemnify and hold harmless COMPANY, its affiliates, officers, employees, and agents from any claims or liabilities arising from your use of the Site or breach of these Terms.
Online Commerce & Third-Party Services
Certain sections of the Site may allow you to purchase products or services from third parties. We are not responsible for the quality, accuracy, or reliability of third-party offerings. Any transactions with third parties are solely between you and the third party.
Registration & Account Security
You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. Notify us immediately of any unauthorized use.
Termination
We reserve the right to terminate or suspend access to the Site at our sole discretion, without notice, for violations of these Terms or unlawful conduct.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the state in which COMPANY operates. Any disputes shall be resolved exclusively through binding arbitration in that jurisdiction.
Changes to Terms of Service
We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date.
Contact Information
For questions regarding these Terms of Service, please contact:
Serenity Therapeutic Massage Spa, LLC
Phone: 336-622-3584
Email: serenitynms87@yahoo.com
Website: https://serenitytherapeuticspa.com/
By using our website and services, you consent to these Terms of Service.